L2 6 Complete these sentences with words from the vocabulary box above. 1 Dealing with difficult members of the public requires good …communication skills 2 Designing a good computer reservations system demands up-to-date 3 She's done a large number of relatively … chambermaid, a cleaner and a waitress. jobs. She's been a 4 He has to co-ordinate the work of several departments so he's … at organising schedules. 5 If you work in a call centre it's essential to have excellent … 6 Conference interpreting is a … occupation.

1) Dealing with difficult members of the public requires good communication skills.
- To deal with difficult members of the public, it is important to have effective ways to communicate with them. This means being able to listen actively, understand their concerns, and respond calmly and respectfully. Good communication skills involve using clear and concise language, maintaining eye contact, and exhibiting patience and empathy. By having these skills, one can effectively manage and resolve conflicts in a professional and efficient manner.

2) Designing a good computer reservations system demands up-to-date knowledge.
- When designing a computer reservations system, it is crucial to have knowledge that is current and relevant. This means staying updated with the latest advancements in technology and understanding how they can be applied to improve the system. Having up-to-date knowledge allows for the use of the most efficient and effective techniques, ensuring that the system functions smoothly and meets the needs of its users.

3) She's done a large number of relatively low-skilled jobs. She's been a chambermaid, a cleaner, and a waitress.
- Throughout her work experience, she has taken on various jobs that do not require advanced skills or extensive qualifications. These jobs, such as being a chambermaid, cleaner, and waitress, generally involve performing tasks that demand physical effort and basic skills. While these jobs may not necessitate specialized knowledge, they still require dedication, a strong work ethic, and the ability to communicate effectively with colleagues and customers.

4) He has to coordinate the work of several departments, so he's adept at organizing schedules.
- His role involves overseeing and managing the activities of multiple departments. This requires him to have strong organizational skills in order to effectively coordinate and synchronize the tasks and schedules of different teams. Being adept at organizing schedules includes prioritizing tasks, assigning responsibilities, and ensuring that all departments are working together efficiently and effectively to achieve common objectives.

5) If you work in a call center, it's essential to have excellent customer service skills.
- Working in a call center involves interacting with customers over the phone, which requires exceptional customer service skills. It is crucial to be able to handle various customer inquiries, complaints, and requests with patience, empathy, and professionalism. Excellent customer service skills involve active listening, effective problem-solving, and clear communication to ensure customer satisfaction and maintain positive relationships.

6) Conference interpreting is a demanding occupation.
- Conference interpreting is a challenging and demanding profession that requires exceptional language proficiency and cognitive skills. Interpreters need to have a profound understanding of multiple languages and the ability to quickly and accurately convey information from one language to another. To excel in this occupation, one must possess excellent concentration, memory retention, and analytical abilities to interpret and translate complex concepts in real-time. The demanding nature of conference interpreting necessitates continuous professional development and extensive training to maintain high standards of performance.