Файл (звук): https://dropmefiles.com/DSP55 You will hear someone describing their working day. For questions 1-5, choose the best answer (A, B, C or D).

1 Why does the speaker say she and her colleagues work hard?
A because they want to attract a high number of customers
B because of the size of their workplace
C because they don't get many breaks
D because there aren't a lot of staff at their workplace

2 What time does the speaker normally arrive at work?
A 6:30 am B 7:30 am C 8:00 am D 9:00 am

3 What is one issue discussed during the morning staff meeting?
A the standard of cleanliness of the hotel
B the approaching holiday season
C the absence of some employees
D the inspection of the hotel rooms

4 What does the speaker worry about most?
A faulty equipment in the rooms
B the security of the hotel
C the cost of replacing missing items
D dealing with emergencies

5 What new service will the hotel be introducing?
A cooked breakfast
B online booking
C business advertising
D a souvenir shop

mishajordan213    3   11.12.2020 18:08    2