Exercise 1 do you hear? 3
3.16 Study the key phrases. Then listen
to the telephone calls again and answer the
questions.
KEY PHRASES O Phoning a medical
helpline
Can I take your name, please?
How can I help you?
I've burnt / bruised / cut my
You need to ...
You mustn't
Thanks for your help.
1 What has Lisa done?
2 How did she do it?
3 How does her hand feel now?
4 What has Robert's mum done?
5 What is her plan for tonight?
6 What mustn't she do?​

saigafarovatn    1   15.03.2021 12:20    1