. Read the text.
Large hotels usually offer their guests different kinds of services. At the laundry they can have their things washed and pressed. At the dry cleaner’s they can clean their clothes. At the shoes repair shop they can have their shoes mended and polished.
Hotel restaurants have a Room Service department for the guests. Room service is the service of food or beverages in guests’ rooms. The Room Service department works together with the kitchen of the restaurant. The hotels provide room service for 24 hours a day – 24-hour service, and that service must at all times be friendly, quick and efficient. The dishes available for service in rooms are listed on a special room service menu.
Most orders to Room Service are given by telephone.
2. Answer the questions.
1. Do large hotels offer their guests different kind of services?

2. What services can the hotels offer their guests?

3. Where can the guests have their things washed and pressed?

4. What is Room Service?

5. What is 24-hour service?

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