Read the conversation and complete the gaps 1–8 with extracts a–h. fill in your answers in the table below. (8 points max.) i’ve got this new modem, but i don’t really know what it is. . so, what do i have to do with it? . what do i need for that? the installation disc — . ah, yes. here it is. so, put it in the disc drive. eh? the disc drive — . oh yes. ok, you have to open the disc drive. . hang on. yes. put the disc in. . the silver side should be facing down. let me have a look. o.k., that’s fine. now close it. good, it’s loading. you can relax. it’ll take about ten minutes. . just keep an eye on it and shout when it’s finished … it’s finished. let’s have a look. . you’ve done it. well done!

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