Part 3 use of english (10 minutes) read the text below and choose the correct word a, b, c or d for each space. the first has been done for you. example: 0 a b c d to at with about the recipe for good communication how many people do you communicate (0) in a day? probably a lot more (1) you did ten years ago. with a few pieces of equipment, we can “talk” to people in more and more ways, not (2) face-to-face and on the phone, but also via the internet. it is very important, therefore, (3) everyone to try and improve their communication skills. despite all the technological advances of (4) years, the art of good conversation is still at the heart of successful communication. (5) it’s a good idea to remember the four golden rules of good communication. firstly, be as clear as you can. misunderstandings arise if we don’t say exactly (6) we mean. secondly, we have to work (7) at listening. pay attention to what the other person is saying. thirdly, ask (8) people what they think, don’t only tell them what you think. and finally show respect for people, give them time to say what they want, and (9) interest in what they say. if you (10) these rules, you will be a good communicator. like than as that yet even just still for if by from close last late recent there so such or when what which whom hard much great very every other each another get put be show act move follow go
Misunderstandings arise if we don’t say exactly (6)what we mean. Secondly, we have to work (7)hard at listening. Pay attention to what the other person is saying. Thirdly, ask (8)other people what they think, don’t only tell them what you think. And finally show respect for people, give them time to say what they want, and (9)be interest in what they say.
If you (10) follow these rules, you will be a good communicator.