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формальное письмо-жалоба : imagine that you ordered a product online and the wrong item was sent to you. write an email of complaint to the shop (150-200 words).

Complaint

Объяснение:

Hello,

Recently, I have ordered a dress from your shop. I have received it and its quality is not appropriate. You claimed that it must fit the M size but it does not. Moreover, the length of the sleeves is not long enough. Also, I ordered a grey dress but it is actually difficult to understand what color it is. I am not talking about the joints which are of poor quality as well.

I want my money back.

I am looking for your response,

NAME