Лист скарга на готель англійською

Hello there!

I'm writing you a letter in the form of a complaint about your hotel.

I don't mind,we had a good time,but your hotel lacks a few nuances.First, the bed in the hotel is poorly washed and made, I advise you to improve this. secondly, we were never able to order dinner in the room, as the line was busy, and all the waiters disappeared.and third,your staff is very rude to customers.If you try to improve on these shortcomings of the hotel, we will give you a 5-star rating.We will be grateful for your understanding.

From your client.