Example: 1. I'm terribly sorry, but you can only smoke your pipe outside. 2. Oh, I'm so sorry! I didn't see the notice. 3. It's no bother. I'll have a look. 4. Certainly, Miss. Which film would you like to see? V 5. Yes, of course, Mrs Richstone. 6. How awful! Are you OK? c) Listen again. Were you right? 22. d) Practise the dialogues with a partner. 78