Dear Sir/Madam, A | am writing 1) say how disappointed we were
2)
the quality of the performance we attended last
night. The event was very poorly organised.
B 3) , the concert did not start 4) time. It was
advertised to commence 5) 9:00 pm. However, it
started 10:00 pm. 6) a result, we missed the last train
home 7) had to take a taxi.
Secondly, there was no ventilation 8) the venue.
Although 9) was very hot inside, there was not
10) air conditioning system.
D For all these reasons, I insist 11) a full refund of the
price of our tickets, I look forward 12) your response.
Yours faithfully,
Adam Hartnell

TimuR2112    1   11.05.2021 11:58    13