Business calls. Complete the following dialogues with the words and phrases below: put you through / line / left a message / hold the line / hold / speaking
bear with me / available / extension

1. - Hello. Could I speak to Paul Morgan, please?
-
- Sorry, Paul. I didn’t realize it was you.
2. - Good morning. Glaxo and Son Ltd.
- Judith Smart, please.
- please. I’ll …………….. .
3. - Good morning, I’d like to speak to the manager, please.
-I’m afraid he isn’t at the moment. Can anyone else help?
4. - Good morning, Briggs and Powers.
- 397, please.
- Sorry, there’s no answer. Who did you want to speak to?
- Andrew Brown. He ………………… for me earlier.
- Just for a moment. I’ll see if can find him for you.
5. - Good morning. Import Export Trading.
- Sylvia Parsons, please.
- I’m sorry, she’s on another …………. at the moment. Do you want to ……. ?
- No thanks. It’s OK, I’ll call back later.

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