At the Airport 2. Tell the story about what Mr X was looking for and asking at the airport and in the plane. Use Indirect Speech. Where is the Aeroflot office? How do I call Aeroflot? When should I be at the airport? I would like to confirm my (return) reservation. Where is the information office? Where is the ticket office? I want a ticket on a plane to ..., please, flight number ... . Is this a direct flight? How long is the flight? When does the plane get to ... ? How much does the ticket cost? Where is the waiting room? Where is the cloak room? I would like to check this. Where do I claim my bags? I would like to claim my bags, please Porter, here are my bags (baggage, hand luggage). When (where) is the check-in? When does boarding begin? Show me my place, please. Please bring me some water (an airsickness pill) When are we to land?
Next, Mr X wanted to call Aeroflot to confirm his return reservation. He found a public telephone and dialed the Aeroflot customer service number. A representative answered the call, and Mr X explained, "Hello, I would like to confirm my return reservation, please." The representative asked for his reservation details and confirmed that his reservation was indeed in place.
Mr X then needed information on when he should be at the airport for his flight. He approached an airport information desk and asked the staff, "Could you please tell me when I should be at the airport?" The staff member checked the flight schedule and replied that he should be at the airport at least two hours before the scheduled departure time.
After that, Mr X wanted to know the location of the information office at the airport. He approached another airport staff member and asked, "Excuse me, could you please tell me where the information office is?" The staff member pointed him in the right direction, guiding him to the information office.
Next, Mr X needed to find the ticket office to purchase his ticket. He saw a sign indicating the ticket office and approached the counter, saying, "I want a ticket on a plane to [destination], please. The flight number is [flight number]." The ticket agent asked for his preferred travel dates and provided him with the available options. Mr X then chose his desired flight and asked, "Is this a direct flight?" The agent confirmed that it was, and Mr X proceeded to inquire, "How long is the flight?" The agent informed him about the approximate duration of the flight.
Mr X also wanted to know when the plane would arrive at his destination. Upon boarding the plane, he approached a flight attendant and asked, "When does the plane get to [destination]?" The flight attendant checked the flight schedule and informed him about the estimated arrival time.
While discussing the ticket purchase, Mr X asked, "How much does the ticket cost?" The ticket agent provided him with the ticket price, which Mr X then paid.
Once at the airport, Mr X needed to locate the waiting room. He asked a passerby, "Excuse me, can you tell me where the waiting room is?" The person pointed him towards the waiting area for passengers.
Mr X also needed to find the cloakroom to check his belongings. He approached another airport staff member and asked, "Could you please tell me where the cloakroom is?" The staff member provided directions, leading him to the cloakroom.
Upon arrival at his destination, Mr X needed to claim his bags. He approached the baggage claim area and asked a porter, "Where do I claim my bags?" The porter directed him to the appropriate conveyor belt to gather his checked baggage. Additionally, Mr X mentioned, "Porter, here are my bags," as he handed over his belongings.
Before checking in for his flight, Mr X needed to know the location and timing of the check-in counter. He approached a staff member and asked, "When and where is the check-in?" The staff member informed him about the designated check-in area and the opening time of the check-in counter.
Once at the gate, Mr X wanted to know when boarding would start. He asked a nearby flight attendant, "When does boarding begin?" The attendant checked the schedule and informed him about the boarding time for his flight.
After boarding the plane, Mr X asked a flight attendant, "Can you please show me my seat?" The flight attendant guided him to his assigned seat.
During the flight, Mr X requested some water or an airsickness pill. He approached a flight attendant and politely asked, "Please bring me some water [or an airsickness pill], if possible."
Finally, Mr X wanted to know when the plane would land. He approached a flight attendant and inquired, "When are we going to land?" The flight attendant checked the estimated arrival time and provided Mr X with the information he sought.
In summary, Mr X had a variety of questions and requests during his time at the airport and on the plane. He sought information about the Aeroflot office, how to call Aeroflot, when to be at the airport, confirming his reservation, the location of the information and ticket offices, purchasing a ticket, flight details such as directness and duration, baggage claim, check-in, boarding, and seat assistance. Additionally, he made a request for water or an airsickness pill and inquired about the landing time.