A: There seems to be a problem with the machine. B: I'm (a) to hear that. Do you have a customer (b) number? What's the (c) on the machine? C: I'd like to speak to Mr. Davis. D: He's not (d) at the moment but I'll (e) to call (f) as soon as he (g) E: I think there's a problem with the invoice, F; If you (h) on, I'll (i) you to the right department. G We still haven't received the goods. H: I'm sorry. We've had a (j) in distribution, Everything should be okay for a (k) next week