2. Pairwork. Ma 876 SERVICE 1.B. Selling the service HOW CAN 1. Fill in the gaps with an appropriate modal verb. YOU OFFER, REQUEST SUGGESTION HELP? Dialogue1. good - Excuse me a) you like tea or coffee while you are waiting? Hmm, that would be lovely. Coffee please How b) you like your coffee? Strong. without sugar. - Ok. It's one coffee. I c) - be right back. For offering some help we use: Can - Can I help you? Shall - Shall I help you? Will - I will do that for you. Situation A: A friend of yours has to and needs some more ideas For offering food or drink we use: Would/like Would you like coffee? Will/Won't Won't you have something to eat? Imperatives (informal) Have a biscuit Situation B: You need some information company. Phone the compa Dialogue2. - Hey, a) you help me? - Sure, how b) I help you? - Do you know how to copy a CD? Sure, I know how to copy a CD. - I want to make a CD of my favorite songs. OK, No problem. I can do that. It's easy. Thanks. I c) pay you. You don't need to pay me. It's my pleasure. Thanks. Is there anything I d) do to help? Where are the CDs you wanted to copy? Situation C: One of your neighbours is Offer your help - For making requests we use: Can (basic requests) Can you pass the juice? Could (more polite) Could you help me with this task, Mr. Johnson? Would+you+mind +V+ing? (more polite) Would you mind opening the window? 3. Word building. C NOUN 1. 2. appointment 3 4. order For making suggestions we use: Could - We could go for a walk after work if you like Shall Shall we take a 15 minute break? We also can use Let's+Verb How about +V+ing...? Why don't we+Verb? to express suggestions Let's go out How about going out? Why dont we go out? 5. Dialogue3. a) we go out at the weekend That's a good idea. I'm bored. Then, we b) go to the beach. - We always go to the beach. c) do something different. - d) camping? Oh, Great idea, Do you have a tent? No, but I e) borrow a large one from my friend. 6. 7 choice 8. 9. 94

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