1. Выберите соответствующие фразы из правой колонки подходящие к определенным видам делового письма.
1) letter of complaint
2) letter of confirmation
3) letter of offer
4) letter of request
5) letter of apology
6) letter of inquiry
a) We would be grateful if you let us know about…
b) Unfortunately, we have not yet received …
c) We shall be glad to know…
d) I am writing to confirm the details of…
e) In reply we have pleasure in offering you…
f) We would be grateful if you could arrange…
g) Please inform us by airmail…
h) We must apologise for…
i) I am writing to express my extreme dissatisfaction …
j) Please accept our sincere apologies for…
k) I wonder if I might ask you for…
l) I thought it would be useful to confirm in writing…
m) I am writing in response to your letter requesting information about…