1.Complete the gaps (1-5) in the dialogue with the phrases: please accept, my apologies, I’d like to make a complaint, I assure you that, what we can do, I was rather hoping. A: Hello Mr Abdulov, I’ve just inspected a sample of the black cotton trousers and 1)….. B. ms Taylor, what seems that there are some broken stitches on the lining of a number of the units. B: 2)…..some of my staff is quite new and still learning. I will have them add more stitches to each garment immediately. A: 3)….. you could sew the trousers from scratch. Each garment has to be perfect. B: That would be very time consuming. 4)……is have the trousers rest itched at no extra cost. 5)…..the result will be excellent. Would that be okay? A: That will be fine, thanks you.

polycov200412    1   30.05.2021 10:44    1