Listen and fill in the gaps with a suitable word/s. Write no more than three words. The audio:

Problem: isn’t working.

Suggested solution: the battery.

Place is: 

Important to know!

It is important to focus on key words and understand the main points in the conversation overall.

Explanation

She explains that her laptop isn’t working and that is the problem.

He asks if she her .

He gives her a place: and their number.

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