You have applied for a vocational course by e-mail and want to call about the details. Complete the phone conversation according to these guidelines: 1 Introduce yourself.

J: Hello! Vocational School. This is Jessica Smith. Can I help you?
You: Hello, this is (your name). I’m calling to find out if you’ve got my application for the vocational course on Agricultural Science and Business.
J: Could you spell your name, please?
Y:...
J: OK, hold on for a momentYes, we’ve got it.
Y: Could you call me back about the date of the interview?
J: Yes, sure. We’ve got your number in the application form.
Y: Thanks a lot. Bye.
J: Bye. Have a nice day!