THU 2 Listen and read. What problems do Mrs
Brown and Jane have?
David: Hello, Power Masters.
Mrs Brown: Hello, can I speak to David,
please?
David: Speaking.
Mrs Brown: David, hi. This is Helen Brown.
David: Oh, hello, Mrs Brown. What can I
do for you?
Mrs Brown: Well, I have no electricity in my
house. I'm in the dark.
David: Right. I'll come over and have a
look.
Mrs Brown: Thank you.
B
Jane: Good evening. Could I speak to
Mr Campbell, please?
Mr Campbell: Mr Campbell speaking.
Jane: Mr Campbell, this is Jane from
the Warren Avenue flat.
Mr Campbell: Hi, Jane. What's up?
Jane: Well, there's a problem with
the flat. The heating doesn't
work.
Mr Campbell: Right. I'll send the plumber
over.
Jane: Thank you.​

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