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Losing friends is about as easy as making friends if you don't know 1) how. to deal
NS
with anger and conflict. Conflict is part of everyone's life. It will show up aten
school, at work and 2) at home. It's OK to feel angry, frustrated, annoyed,
or sad. These feelings are natural, but it's how you deal with
3) the that makes the difference. Some people scream, shout, swear', call
people names, try to get back at or even hit the person who has hurt them.
Others do their best to keep away from disagreements, 4) hat very few deal
with conflicts successfully.
уы расли
Resolving conflict is a step by step process. Before you start discussing the
problem, cool off, count to 10, take a deep breath and imagine a relaxing place.
Then, say wha's really bothering
you. While doing that, watch how you express
yourself. Don't blame or accuse. Share how you feel by using "1" statements. For
example, don't say "You are always bossing me around," but "I feel frustrated
because you don't pay attention to what I think."
You want people to hear your opinion so make sure you
practice what you preach?. Listen carefully to the 5) .at her
person and accept that he or she might see the
problem in a different way. Be flexible and open-
minded, willing to apologise, forgive and move
on.

boatengknhalotldze    3   20.10.2020 17:45    2