Сопоставьте слова в поле с приведенными ниже определениями:
benchmarking, defect, durability, goodwill, reliability, to scrap, serviceability, warranty
1) a fault or imperfection or deficiency;
2) a promise that goods will meet a certain specified quality level, or be repaired or replaced free of charge;
3) customers’ satisfaction with and loyalty to a company;
4) ease of maintenance and repair;
5) going outside the firm to see what excellent competitors are doing, and adopting the best practices;
6) performance over a long period of time;
7) regular performance according to specification;
8) to sell defective goods for the price of the recyclable materials they contain.

Grechk    3   11.04.2020 15:19    25