С. rewrite the passage in direct speech. joan worked in a shop selling gramophone records. one day a middle-aged woman came in, sat on a stool in front of the counter and smiled at joan. addressing joan familiarly, she said she wanted a record-one she had heard on the radio that morning. joan asked what the record was called. the woman shook her head, and said she didn’t remember, though she would know it if she heard it. she suggested that joan should play her some. joan pointed out that they had hundreds of records in stock, and that it would take a very long time to play her even a little of each. the woman looked very unhappy, but suddenly her face brightened. she had just remembered something, she said: the music she wanted came from a play in which there was a woman who spoke very badly, but who after a time learnt to talk beautifully. joan asked if it could be from «my fair lady». the woman cried out that that was it. she wished joan had thought of it earlier instead of wasting time asking silly questions. she supposed joan was new to the job.

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