My first job when i was 19 i (1) … out of my university course and ended up getting a job in a local travel agent's. i'd seen the (2) for the job in the local paper. it said they wanted someone with a nice (3) and a friendly (4) i thought the job might bo an (5) to send people to interesting places and to soc some of the world myself. (6) … , it turned out to be a bit of joke. i arrived at work on the first day with a positive (7) , ready to work and learn about new places. i spent that morning and every morning for the first three months filling (8) … forms and making coffee for the rest of the staff. (9) … i was hoping to be dealing with travel-hungry people with a good idea of where they wanted to go. the (10) customer took ages to make their mind (11) … .it was amazing the number of customers who would spend ages finding the perfect destination only to have a change (12) heart at the last moment. if we did organize the trip of a lifetime for someone, we rarely got thanks (13) all our efforts. i now work in publishing (14) a living, so these days i'm a customer in travel agencies. one thing i always keep (15) mind is the need to say thank you. ответ 1 a) dropped b) made c) listened d) burst 2 a) publicity b) news c) advertisement d) advice 3 a) mood b) character c) humour d) personality 4 a) manner b) custom c) behaviour d) habit 5 a) occasion b) opportunity c) possibility d) chance 6 a) presently b) currently c) actually d) nowadays 7 a) view b) attitude c) opinion d) aspect 8 a) in b) up c) down d) through 9 a) if b) when c) unless d) although 10 a) popular b) ordinary c) average d) common 11 a) through b) in c) down d) up 12 a) in b) of c) to d) with 13 a) of b) with c) by d) for 14 a) from b) for c) to d) with 15 a) to b) under c) in d) of

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