Make up the dialogues “ a guest – a reception clerk” with your partner using the following situations.
1. You are a guest at a hotel. You need a «wake-up call» at 8 a.m. and you also want some of your shirts to be washed. You ask the front desk to help.
2. Leaving the hotel you ask the reception clerk to make your bill ready for you. When you see the bill, you are surprised. It isn’t what you have expected.
3. You arrive at a hotel where you have reserved a room in advance. The reception clerk can’t find your reservation.
4. It is your first visit to Yaroslavl. You ask the reception clerk to give you some advice on touristic places to visit (including options of public transportation and the local cuisine).
5. The neighbors in adjacent rooms are too noisy. You ask the front desk to help.
6. You think that the staff at the hotel don't care about the service they provide and you want to discuss the issue with the hotel manager.
7. You need to check out.
8. You want to make a reservation by the phone.
9. You need to make a group reservation in person.
10. You enter your room and start unpacking your bags. On opening drawers you find someone else's things inside.

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