F You will hear eight people talking in eight different situations. For questions 1-8, choose the best answer A, B or C.
1 You hear a young girl talking to her friend. Why | 5 You hear a woman talking to a shop assistant.
does she want to return the dress? A It doesn't match her shoes. B It's the wrong size. C She has found something else.
Why has she gone to the shop? A to exchange something B to get credit C to get a refund
2 You hear part of a documentary about 6 You hear a designer talking on the radio. What
skyscraper farms. How does the presenter feel about this kind of farming? A He believes it is an excellent way to grow crops. B He feels it is unnatural ta grow fresh
is the designer working on at the moment? A colourful clothing B stylish dresses C woollen outerwear
produce indoors.
7 You hear a girl talking about going shopping.
C He thinks it would be an extremely risky
solution.
3 You hear a woman talking to customer services.
What is her reason for calling? A The wrong item has been sent B Her goods haven't arrived. C She has changed her mind.
4 You hear a news report about a new product.
What is the reporter describing? A The features of the product. B The popularity of the product. C The history of the product.
How do some shop assistants make her feel? A flattered B uncomfortable C self-assured
8 You hear a man talking to a courier company.
Why has he phoned the courier? A to arrange a delivery B to make an enquiry C to complain
Points: 8 2 16​

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