• Could I take your name and duUILDI
Rep: Hello, WWF1. How can I help you?
Matt: Hi. I'm interested in making a donation.
Rep: That's great. Do you want to make a
one-off donation or would you prefer
to make a regular monthly one?
Matt: A monthly donation, please. Let's say
£25 per month.
Rep: That's very generous. You know that
includes free membership, don't you?
Matt: Oh really? And what are the benefits of
membership?
Rep: You get our magazine every three months
and regular post about our campaigns.
Matt: Good. That's great. How can I pay?
Rep: Let me give you our bank account
details. It's Barclay's Bank, Account No.
39582957831. Could I take your name
and address, please?
Matt: Certainly. My name's Matt Russell and I
live at 34 Scarsdale Road, Bromley, Kent.
Rep: Thank you very much, Mr Russell. You'll
receive the latest issue of the WWF
magazine and a welcome pack soon.
Matt: Thanks a lot. Good-bye.
1 World Wildlife Fund
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