Complete the telephone conversation with the phrases in the box. could i speak to hold on a moment, please i’m afraid who’s speaking would you like to leave a message receptionist: good morning. colman media. bob: oh, good morning. (1) stacey hill, please? receptionist: (2) ? bob: it’s bob fowler. receptionist: (3) . i’ll try to put you through. … hello? mr fowler? bob: yes? receptionist: (4) ms hill isn’t answering her phone. bob: that’s strange. we’re having a meeting at 10 o’clock. receptionist: (5) ? bob: yes, could you tell her i’m going to be about half an hour late. the traffic is terrible this morning.
bob: Oh, good morning. Could I speak to Stacey Hill, please?
receptionist: Who's speaking?
bob: It's Bob Fowler.
receptionist: Hold on a moment, please. I'll try to put you through... Hello? Mr. Fowler?
bob: Yes?
receptionist: I'm afraid Ms. Hill isn't answering her phone.
bob: That's strange. We're having a meeting at 10 o'clock.
receptionist: Would you like to leave a message?
bob: Yes, could you tell her I'm going to be about half an hour late? The traffic is terrible this morning.
In this conversation, Bob is calling Colman Media and wants to speak to Stacey Hill. He introduces himself as Bob Fowler and asks the receptionist if he could speak to Stacey Hill. The receptionist then asks for his name to confirm his identity.
After a moment, the receptionist informs Bob that Stacey Hill is not answering her phone. Bob finds this strange because he has a meeting with her at 10 o'clock. The receptionist then offers to take a message for Bob. He asks the receptionist to inform Stacey that he will be about half an hour late due to heavy traffic.
Overall, this conversation demonstrates proper phone etiquette and communication skills. Bob introduces himself and politely asks to speak to the person he wants to reach. The receptionist confirms his identity and apologizes for not being able to connect the call. Bob effectively communicates his message and provides a valid reason for his delay.