5. Focus on the polite forms and make sure you use them when changing the given sentences.

Example: - Show me your passport.

- Could you show me your passport, please?

1. Tell me your name.

2. Spell your surname.

3. Speak up!

4. Repeat it!

5. ...a double room or a single room?

6. Your address?

7. ... a room with a sea view?

6. And now practise making polite refuses to the given requests (1-6).

1. - Could I speak to manager?

- the / me / Excuse / moment / but / is / not / he / at / here.

2. - Do you have tables for tonight?

- pity / is / a / It. We / have / tables / don`t / any / tonight / for / left.

3. - Can I book a room?

- sorry / am / I / we / but / booked / fully / are.

4. - Are you open on Sundays?

- I / sorry / not / am / but / really / don`t / I / know.

5. - Is it possible to sit closer to the window?

- impossible / it / sorry / really / I`m / very / but / is.

6. - Could I book the tickets for the show?

- I / left / have / afraid / we / nothing / am.

7. Think what you will say if you refuse your guest? Choose the appropriate answer (а-f) to the situations (1 – 6), using polite refuses.

1. Could I speak to your manager?

2. Can I reserve a table for two at the weekend?

3. Can I book a single room for tonight?

4. Can I have lunch at the moment?

5. Could you translate that?

6. Could I have a family room for Christmas?

a. any tables left this weekend.

b. but I really don`t know a word in Spanish.

c. we have nothing left for Christmas.

d. he is not here at the moment.

e. but we are fully booked for tonight.

f. . We don`t serve lunch before 12.

​

kolikova05    3   11.05.2020 11:36    13